Wellness

faq

You’ve got questions, we’ve got answers

What maintenance schedule do you recommend for a road bike ?

Every ride: check tire pressure, quick-releases, and brake function.

Monthly: clean and lubricate chain, inspect brake pads and cables, check bolt torque (stem, seatpost, crank).

Every 6–12 months: replace chain (depending on mileage), true wheels, refresh bar tape; full service at an Atala dealer for drivetrain and bearing checks.
Proper, regular maintenance preserves performance and safety and keeps your warranty in good standing.

How do I choose the right frame size for a city or trekking bike?

Measure your inseam and consult Atala’s frame geometries. If you are between sizes, choose the smaller for nimble handling or the larger for more stable cruising. For riders with shorter reach, a shorter stem or a step-through frame can improve comfort. Your Atala dealer can provide a quick fit to confirm saddle height and reach.

What’s the difference between MTB hardtail and full-suspension for my rides?

Hardtail (front suspension): lighter, efficient on climbs and gravel; easier upkeep.

Full-suspension: more traction and comfort on rough trails; better control at speed and on technical descents.
If your terrain is mixed but not extreme, start with a hardtail; choose full-suspension for aggressive trail riding.

Are Atala BMX bikes suitable for beginners and skatepark use?

Yes. Atala BMX models are designed for durability, agility, and control. Beginners should start with a model that has a robust frame, reliable U-brakes or disc, and grippy tires. As skills progress, consider stronger wheels and chromoly components for street and park riding.

How can I make a kids’ or junior bike safer and easier to ride?

Choose the correct wheel size (16″, 20″, 24″).

Ensure a low standover and light frame.

Set correct saddle height and reach.

Use puncture-resistant tires and reliable brakes (V-brake or disc for larger sizes).

Add reflectors and bell.
An Atala dealer can help set up controls for small hands and review safety basics.

What real-world range can I expect from an Atala e-bike?

Range depends on battery capacity, assist level, terrain, rider weight, and tire pressure. On mixed routes, riders commonly see 50–120 km per charge. To maximize autonomy, use Eco/Normal modes, keep tires properly inflated, and shift to maintain an efficient cadence. Your dealer can estimate range based on your typical route.

What is the difference between hub-motor and mid-motor systems?

Hub-motor: simpler, quiet, ideal for flat to rolling terrain; a good choice for city commuting.

Mid-motor (bottom bracket): torque-sensing assistance for natural pedaling feel, superior climbing and weight balance; preferred for trekking and hilly cities.
Atala calibrates controllers and firmware to deliver smooth, Italian-tuned assistance.

How should I charge and store the e-bike battery to extend its life?

Charge with the original charger and avoid extreme temperatures. For long-term storage, keep the battery at 40–60% charge and store in a cool, dry place. Update firmware when available and perform a seasonal health check with your Atala dealer.

Is pedal assist legal on public roads in Italy and EU?

Yes. EPAC regulations in the EU set a 250 W nominal motor limit and assistance up to 25 km/h while pedaling. Throttle-only operation is not permitted on public roads unless homologated. Atala e-bikes are engineered to comply with European standards.

Can I ride an e-bike in the rain and how do I care for it afterward?

Atala e-bikes are designed for normal wet-weather use. After riding in the rain, dry the bike, wipe contacts, and avoid pressure-washing. Keep the drive system clean, lubricate the chain, and schedule periodic inspections to preserve performance and warranty.

What equipment do you recommend for a comfortable daily commute?

Consider fenders, rear rack, puncture-resistant tires, lights, ergonomic grips, and a kickstand. A suspension seatpost and wider saddle can further improve comfort on cobblestones. Choose internal gearing or 1x drivetrains for low maintenance.

How do Atala trekking setups differ from pure city builds?

Trekking configurations prioritize long-distance comfort and load capacity: multiple rack/ pannier mounts, wider range gearing, all-weather brakes, and dynamo or high-output lights. City builds focus on upright posture, simplicity, and low maintenance for stop-and-go traffic.

Which locks and security practices do you recommend in urban areas?

Use a Sold Secure-rated U-lock plus a secondary chain or cable for wheels. Lock to a fixed anchor, keep the lock off the ground, and remove accessories (lights/computer). Register the bike’s serial number and consider insurance for high-value models.

How should I set tire pressure for comfort and safety in the city?

Follow sidewall ranges and adjust to rider weight and load. For 35–45 mm city tires, 3.0–4.5 bar (45–65 psi) is typical. Lower pressure improves comfort and grip; higher pressure reduces rolling resistance. Recheck weekly—proper pressure prevents pinch flats.

What periodic service keeps a commuter or trekking bike reliable year-round?

Monthly: chain clean/lube, brake pad check, tire inspection.

Quarterly: gear adjustment, wheel true, bolt torque check.

Seasonal: cable and housing refresh, hub and bottom-bracket check.
An Atala dealer can tailor a service plan to your mileage and conditions.

The most amazing team of specialists

NORTH BLACK MAN

TIME-OUT 21V MD

SLR 150

SLR 200

Atala model

compare

Pronti a pedalare con Atala?

You’ve got questions, we’ve got answers